Client’s Background The client enlisted the expert legal guidance of Tenants Assist, raising a claim for respiratory health damages and housing disrepair compensation. At Tenants Assist, we recently secured a £45,000 settlement for a client who suffered significant health issues due to prolonged exposure to damp and mould in her home. The client, a long-term…
Full Article – Issues in social housing that Labour must tackle | Social housing | The Guardian The housing ombudsman’s latest report recorded a significant increase in social housing repairs and maintenance complaints since 2020 (Housing ombudsman for England warns of ‘simmering anger’ over living conditions, 29 May). We as a sector support the…
Mr. Ade had lived in his housing association property in London for years. What started as a small patch of mould in his living room turned into something far more serious. It spread silently — across ceilings, behind furniture, into the bedrooms — making the home unsafe. He cleaned it.He reported it.He was promised help.…
Full Article – Record social housing complaints probed by ombudsman – BBC News Serious failures or delays by social housing landlords have more than quadrupled in the past year, according to the Housing Ombudsman Service. Among a record high 5,109 escalated complaints, “severe maladministration” cases rose from 31 to 131. These occur where there…